Frequently Asked Questions

Take a look at our most FAQ’s

What Is The Maximum Cardboard Tube Size Available?

We are able to create a huge range of cardboard tube sizes, our maximum cardboard tube length is up to 13000mm with a diameter maximum of 656mm and wall thickness of 15mm.

What Is The Minimum Cardboard Tube Size Available?

We are able to create irregular and custom sized cardboard tubes, our minimum cardboard tube measurements feature a length of 10mm, with a diameter of 34mm and a wall thickness of 1.5mm.

How Long Should I Allow For Delivery?

For custom, bespoke and large orders we ask for a 3-5 day lead time for your products to be both manufactured and delivered. With our stock products we are able to offer UK next day delivery when ordered before 1pm Monday – Thursday.

What Locations Are You Able To Deliver To?

We are able to deliver Nationwide and Worldwide, in the past we have delivered to many locations for special projects, including many film sets. We offer free UK delivery although certain locations may be susceptible to a surcharge.

Can I Return My Order?

Stock orders can be returned for a full refund of the original price of the items you purchased, however any returns are to be completed at your own delivery costs.

Are Your Products Eco-Friendly?

All of our products are completely eco-friendly, all of the materials we used are fully recyclable and we are constantly on the lookout to improve our eco-friendly status.

I’ve Lost A Plastic Cap, Can I Order One Without The Tube?

Of course, we are able to supply you with standard plastic end caps or one of our anti-roll end caps in the scenario where you have lost or misplaced the original.

Can I Customise My Cardboard Tubes?

We manufacture all types of custom cardboard tubes and are happy to create products of any request. Get in touch for a bespoke order.

Can’t find the answer you’re after? Fill out our contact form below to ask us any specific question.

    Full Name (required)

    Email (required)

    Phone Number (required)

    Company - If Applicable

    Your Message

    © 2024 Essex Tube Windings | Registered in England and Wales.
    Company Number 2402078